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Author : "Ariviana Lientje Kakerissa"Query took 0.14823 second(s) to complete
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Analisa Kepuasan Pelanggan Terhadap Kualitas Pelayanan Telkomsel Menggunakan Fuzzy Servqual dan Potential Gain Customer Value Index
Pembimbing : Ir. Eko Nurmianto, M.Eng.Sc.DERT;Ir. I Ketut Gunarta, MT
Publish Year : 2004