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Analisa Beban Kerja Berdasarkan Pemetaan Proses Bisnis Untuk Menentukan Jumlah Karyawan Optimal Pada Subdirektorat PSPPP ITS Surabaya
Pembimbing : Ratna Sari Dewi, S.T., M.T., Ph. D, Arief Rahman, S.T., M.Sc.
Publish Year : 2017