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Ruang Baca Jurusan Teknik Industri | Institut Teknologi Sepuluh Nopember :: OPAC
 
 
 
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Author : "Elmonica Simanjuntak"
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Perbaikan Kualitas Sistem Pelayanan Jasa pada Unit Jasa Umum (JUM) dengan Pendekatan Lean Six Sigma (Studi Kasus : PT. Sucofindo (Persero))
Author(s) : Elmonica Simanjuntak
Pembimbing : Dr. Ir. Moses L. Singgih, MSc., MRegSc.
Publish Year : 2009