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Analisa perbaikan Mutu Pelayanan Kelas Eksekutif Kereta Api Mutiara Timur Pagi pada PT. Kereta Api Indonesia Daerah Operasi VIII Surabaya
Pembimbing : Ir. Hari Supriyanto, MSIE;Ir. Lantip Trisunarno, MT
Publish Year : 2004