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Author : "Ersam, Arif Isfandri"Query took 0.06066 second(s) to complete
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Integrasi Servqual dan QFD untuk Meningkatkan Kualitas Layanan Gelanggang Olahraga (studi kasus : GOR Kertajaya)
Pembimbing : Ir. Hari Supriyanto, MSIE
Publish Year : 2012