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Perancangan Sistem Pengukuran Kinerja Sumber Daya Manusia (Studi Kasus : PT. PLN (Persero) Distribusi Jawa Timur Area Pelayanan dan Jaringan Surabaya Selatan
Pembimbing : Syarifa Hanoum, ST., MT.;Naning Aranti Wessiani, ST.
Publish Year : 2010
Analisis Kualitas Layanan Jasa Berdasarkan Tingkat Kepuasan dan Kepentingan Konsumen Listrik Pra Bayar PT. PLN (Persero) APJ Surabaya Selatan
Pembimbing : Ratna Sari Dewi, ST, MT
Publish Year : 2010