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Author : "M. Syarifudin Edy Nugroho"Query took 0.06215 second(s) to complete
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Analisa Kepuasan Konsumen dan Perbaikan Proses Jasa Forwarding dengan Menggunakan Metode Return On Quality dan Servqual (studi kasus pada PT.X)
Pembimbing : Dr.Ir.Moses L.Singgih,M.Sc.M.Reg.Sc.
Publish Year : 2006