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Author : "R. Hikaning Andriani"Query took 0.0596 second(s) to complete
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Strategi Peningkatan Kualitas Pelayanan di Bidang Perbankan Berdasarkan Persepsi Kepuasan Nasabah dengan Menggunakan Metode Servqual (Studi Kasus di PT. Bank X, Cab. Surabaya-Swandayani)
Pembimbing : Nurhadi Siswanto,ST.,MSIE;Dr. Ir. Muhammad Taufik
Publish Year : 2002