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Author : "Reiny Ditta Myrtanti"Query took 0.05856 second(s) to complete
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Pengaruh Kualitas Pelayanan terhadap Ekspektasi Finansial Rumah Sakit Berdasarkan Persepsi Konsumen dengan Pendekatan Return on Quality (ROQ) (Studi Kasus : Rumah Sakit Bersalin X di Sidoarjo)
Pembimbing : Ir. Sritomo Wignjosoebroto, M.Sc;Ir. Mokhamad Suef, MSc(Eng)
Publish Year : 2004