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Ruang Baca Jurusan Teknik Industri | Institut Teknologi Sepuluh Nopember :: OPAC
 
 
 
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Author : "Ricky Mulyadi"
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Pengukuran Kepuasan Pelanggan dan Strategi Peningkatan Kualitas atas Pelayanan PDAM Kotamadya Surabaya
Author(s) : Ricky Mulyadi
Pembimbing : Ir. Arman Hakim Nasution, M.Eng
Publish Year : 2007
Analisa Job Description dan Proses Bisnis di Koperasi TKBM Usaha Karya
Author(s) : Bimo Eko Heru P. - Ricky Mulyadi
Publish Year : 2007