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Ruang Baca Jurusan Teknik Industri | Institut Teknologi Sepuluh Nopember :: OPAC
 
 
 
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Author : "Uyuunul Mauidzoh"
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Perancangan Perbaikan Kualitas Layanan Rumah Sakit Menggunakan Integrasi Service Quality (Servqual) dan Quality Function Deployment (QFD) (studi kasus di Rumah Sakit Islam Jombang)
Author(s) : Uyuunul Mauidzoh
Pembimbing : Dr. Ir. Moses L. Singgih, MSc, Mreg.Sc;Naning Aranti Wessiani, ST., MM.
Publish Year : 2005