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Author : "Vetty Kartikasari"Query took 0.06912 second(s) to complete
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Peningkatan Kualitas Layanan Jasa Perbankan Menggunakan Analisa Servqual dan Quality Function Deployment (Studi kasus di Bank N Cabang Surabaya)
Pembimbing : Nani Kurniati, ST, MT
Publish Year : 2005