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Author : "Virnanda Tiara Seffy"Query took 0.05652 second(s) to complete
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Analisa Pengaruh Kualitas Pelayanan, Kepercayaan, Komplain dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan (Studi Kasus : PT. Garuda Indonesia Palembang)
Pembimbing : Dr. Ir. Patdono Suwignjo, M.Eng.Sc.;Ir. Budi Santosa, MS., Ph.D
Publish Year : 2010