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Ruang Baca Jurusan Teknik Industri | Institut Teknologi Sepuluh Nopember :: OPAC
 
 
 
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Author : "Yenni"
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Peningkatan Kualitas Pelayanan Kesehatan Instalasi Rawat Jalan RSUD Dr. Soetomo di Surabaya dengan Menerapkan Quality Function Deployment
Author(s) : Yenni
Pembimbing : Ir. R. Syarief Widjaya, PhD;Ir. I Ketut Gunarta, MT
Publish Year : 2006
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Analisa Kualitas Pelayanan dan Penentuan Tingkat Prioritas Kompetitif Menggunakan Indeks Potential Gain Customer Value dan Metode Entropi (Studi Kasus pada Supermarket TOPS Cabang Mulyosari, Surabaya)
Author(s) : Yenni Irawati
Pembimbing : Nurhadi Siswanto,ST.,MSIE;Erwin. Widodo, ST
Publish Year : 2002
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PT. Inti Duta Lestari Plastik - Surabaya
Author(s) : Liusi Wijaya - Yenni Irawati
Publish Year : 2001
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