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Author : "Yusuf Teja Kusuma Widarto"Query took 0.05731 second(s) to complete
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Analisa Kepuasan Pelanggan dan Pemilihan Konsep Desain Layanan dalam Peningkatan Kualitas Layanan Penyedia Jasa Internet (Warnet) dengan Metode Srvqual dan Pugh (Studi Kasus di Prima Internet Café Surabaya)
Pembimbing : Nurhadi Siswanto, ST., MSIE
Publish Year : 2002