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| Title | Manajemen Kualitas dalam Industri Jasa |
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| Call Number | |
| ISBN/ISSN | |
| Author(s) | Gaspersz, Vincent |
| Subject(s) | BUSINESS Quality Management |
| Classification | 658.562 |
| Series Title | GMD | Buku |
| Language | Indonesia |
| Publisher | Gramedia Pustaka Utama |
| Publishing Year | 1997 |
| Publishing Place | Jakarta |
| Collation | |
| Abstract/Notes | |
| Specific Detail Info | 1. Manajemen Kualitas dalam Industri Jasa; 2. Visionary Transformation (Transformasi Visi); 3. Infrastructure (Infrastruktur); 4. Need for Improvement ( Kebutuhan untuk Perbaikan; 5. Customer Focus (Fokus Pelanggan);... |
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