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| Title | Managing the Unexpected : Assuring High Performance in an Age of Complexity |
| Edition | 1 |
| Call Number | |
| ISBN/ISSN | |
| Author(s) | Sutcliffe, Kathleen M. Weick, Karl E. |
| Subject(s) | CRISIS MANAGEMENT INDUSTRIAL MANAGEMENT LEADERSHIP |
| Classification | 658.405 6 |
| Series Title | GMD | Buku |
| Language | Inggris |
| Publisher | John Wiley & Sons |
| Publishing Year | 2001 |
| Publishing Place | San Francisco |
| Collation | |
| Abstract/Notes | |
| Specific Detail Info | 1. Managing the Unexpected : What Business Can Lean from Hight Reliability Organizations; 2. The Expected-and the Unexpected; 3. A Closer Look at Process and Why Planning Can Make Things Worse; 5. Assessing Your Capabilities for Assured Performance; 6. How to Manage Mindfully. |
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