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| Title | Baldrige Award Winning Quality : How to Interpret the Baldrige Criteria for Performance Excellence, 17th.ed. Covers the 2008 Award Criteria |
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| Author(s) | Brown, Mark Graham |
| Subject(s) | Baldrige PERFORMANCE EXCELLENCE |
| Classification | 658.151 1 |
| Series Title | GMD | Buku |
| Language | Inggris |
| Publisher | CRC |
| Publishing Year | 2008 |
| Publishing Place | New York |
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| Specific Detail Info | 1. Understanding the Malcolm Baldrige National Quality Award; 2. Preparing an Application for the Baldrige Award; 3. Key Themes and Relationship Among the criteria; 4. Understanding the Baldrige Award Scoring Scale; 5. Interpreting the Criteria for the Organizational Profile; 6. Interpreting the Criteria for Leadership; 7. Interpreting the Criteria for Strategic Planning; 8. Interpreting the Criteria for Customer and Market Focus;… |
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