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Analisa Kelayakan Finansial Peningkatan Kualitas Pelayanan Jasa Perhotelan dengan Menggunakan Pendekatan Return on Quality (ROQ) (Studi Kasus di Hotel X, Surabaya)
 
 
 
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Title Analisa Kelayakan Finansial Peningkatan Kualitas Pelayanan Jasa Perhotelan dengan Menggunakan Pendekatan Return on Quality (ROQ) (Studi Kasus di Hotel X, Surabaya)
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Author(s) Jimmy Hannytyo Pinontoan
Subject(s) FINANCE MANAGEMENT
Classification 658.21
Series Title
GMD Tugas Akhir
Language Indonesia
Publisher Jurusan Teknik Industri FTI-ITS
Publishing Year 2001
Publishing Place Surabaya
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