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| Title | Perancangan Strategi Guna Meningkatkan Efisiensi Kinerja Perusahaan Berdasarkan Analisa Kualitas Jasa Pelayanan dengan Pendekatan Data Envelopment Analysis (Studi Kasus Terhadap Sepuluh Internet Service Provider di Surabaya) |
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| Author(s) | Eko Prayitno |
| Subject(s) | Performance Measurement |
| Classification | 658.151 1 |
| Series Title | GMD | Tugas Akhir |
| Language | Indonesia |
| Publisher | Jurusan Teknik Industri FTI-ITS |
| Publishing Year | 2001 |
| Publishing Place | Surabaya |
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| Availability | LOADING LIST... |
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