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| Title | Perancangan Strategi Pelayanan di Instalasi Rawat Inap Bedah di RSUD Dr. Soetomo Surabaya Berdasarkan Metode Servqual dan AHP |
| Edition | |
| Call Number | 2002/04 |
| ISBN/ISSN | |
| Author(s) | Florentina Yoestandari |
| Subject(s) | SERVICE MANAGEMENT |
| Classification | 658.562 |
| Series Title | GMD | Tesis |
| Language | Indonesia |
| Publisher | Jurusan Teknik Industri FTI-ITS |
| Publishing Year | 2002 |
| Publishing Place | Surabaya |
| Collation | |
| Abstract/Notes | |
| Specific Detail Info | |
| Image |  |
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| Pembimbing | |
| Volume | |
| Availability | LOADING LIST... |
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