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| Title | Analisis Kepuasan Pelanggan Thd Kualitas Pelanggan Jasa Telekomunikasi Seluler dengan Mengaplikasikan Fuzzy-Serqual dan Indeks PGCV (Studi Kasus Kartu Pra Bayar Mentari-Satelindo) |
| Edition | |
| Call Number | |
| ISBN/ISSN | |
| Author(s) | Iwan Kurnia |
| Subject(s) | Service Quality and Analysis |
| Classification | 658562 |
| Series Title | GMD | Tugas Akhir |
| Language | Indonesia |
| Publisher | Jurusan Teknik Industri FTI-ITS |
| Publishing Year | 2002 |
| Publishing Place | Surabaya |
| Collation | |
| Abstract/Notes | |
| Specific Detail Info | |
| Image |  |
| File Attachment | LOADING LIST... |
| Pembimbing | Ir. Eko Nurmianto, M.EngSc.DERT |
| Volume | 1 |
| Availability | LOADING LIST... |
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