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Perancangan Perbaikan Kualitas Layanan Jasa Wisata Menggunakan Pendekatan Integrasi Service Quality (SERQUAL) dan Quality Function Deployment (QFD) (Studi Kasus di Wisata Candi Prambanan)
 
 
 
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Title Perancangan Perbaikan Kualitas Layanan Jasa Wisata Menggunakan Pendekatan Integrasi Service Quality (SERQUAL) dan Quality Function Deployment (QFD) (Studi Kasus di Wisata Candi Prambanan)
Edition
Call Number
ISBN/ISSN
Author(s) Joko Susetyo
Subject(s) QUALITY CONTROL
Classification 658.562
Series Title
GMD Tugas Akhir
Language Indonesia
Publisher Jurusan Teknik Industri FTI-ITS
Publishing Year 2003
Publishing Place Surabaya
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