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Title | Perancangan Perbaikan Kualitas Layanan Jasa Wisata Menggunakan Pendekatan Integrasi Service Quality (SERQUAL) dan Quality Function Deployment (QFD) (Studi Kasus di Wisata Candi Prambanan) |
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ISBN/ISSN | |
Author(s) | Joko Susetyo |
Subject(s) | QUALITY CONTROL |
Classification | 658.562 |
Series Title | GMD | Tugas Akhir |
Language | Indonesia |
Publisher | Jurusan Teknik Industri FTI-ITS |
Publishing Year | 2003 |
Publishing Place | Surabaya |
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File Attachment | LOADING LIST... |
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Volume | |
Availability | LOADING LIST... |
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