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Title | Peningkatan Layanan Jasa Fasilitas Gedung dengan Parameter Keluhan dari Pelanggan (Studi Kasus pada Gedung Darmo Trade Center Wonokromo-PD. Pasar Surya |
Edition | |
Call Number | 2008/05 |
ISBN/ISSN | |
Author(s) | Gafur Novanto |
Subject(s) | Quality Management Service Quality |
Classification | 658.562 |
Series Title | GMD | Tesis |
Language | Indonesia |
Publisher | Jurusan Teknik Industri FTI-ITS |
Publishing Year | 2008 |
Publishing Place | Surabaya |
Collation | |
Abstract/Notes | |
Specific Detail Info | |
Image | |
File Attachment | LOADING LIST... |
Pembimbing | Ir. Mokh Suef, M.Sc.(Eng);Ir. Hari Supriyanto, MSIE |
Volume | 1 |
Availability | LOADING LIST... |
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