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| Title | Sistem Customer Relationship Management (CRM) dengan Pendekatan Aplikasi Desain Computer Telephony Integration (CTI) dan Business Intelligence (WEB DESIGN) pada PT. Pertamina Persero UPmsV |
| Edition | |
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| Author(s) | Erlin Tri Anggraini Maulina Noviasih |
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| Series Title | GMD | Kerja Praktek |
| Language | Indonesia |
| Publisher | Jurusan Teknik Industri FTI-ITS |
| Publishing Year | 2007 |
| Publishing Place | Surabaya |
| Collation | |
| Abstract/Notes | |
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| Image |  |
| File Attachment | LOADING LIST... |
| Pembimbing | Erwin Widodo, ST., M. Eng.Sc |
| Volume | 1 |
| Availability | LOADING LIST... |
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