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Title | Peningkatan Kualitas Kayanan Harian Sore Surabaya Post dengan Pendekatan Service Quality (Servqual) dan Quality Function Deployment (QFD) |
Edition | |
Call Number | 2012/I/28 |
ISBN/ISSN | |
Author(s) | Fitri, Myrna Frida |
Subject(s) | QUALITY FUNCTION DEPLOYMENT Service Quality |
Classification | 658.562 Fit p |
Series Title | GMD | Tugas Akhir |
Language | Indonesia |
Publisher | Jurusan Teknik industri FTI ITS |
Publishing Year | 2012 |
Publishing Place | Surabaya |
Collation | 20 cm |
Abstract/Notes | Kata Kunci : Service ; Newspapers; Service Quality;QFD |
Specific Detail Info | |
Image | |
File Attachment | LOADING LIST... |
Pembimbing | Prof.Dr.Ir. Moses L.Singgih, MSc.M.Reg.Sc.; Syarifa Hanoum, ST,MT |
Volume | |
Availability | LOADING LIST... |
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