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Peningkatan Kualitas Kayanan Harian Sore Surabaya Post dengan Pendekatan Service Quality (Servqual) dan Quality Function Deployment (QFD)
 
 
 
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Title Peningkatan Kualitas Kayanan Harian Sore Surabaya Post dengan Pendekatan Service Quality (Servqual) dan Quality Function Deployment (QFD)
Edition
Call Number 2012/I/28
ISBN/ISSN
Author(s) Fitri, Myrna Frida
Subject(s) QUALITY FUNCTION DEPLOYMENT
Service Quality
Classification 658.562 Fit p
Series Title
GMD Tugas Akhir
Language Indonesia
Publisher Jurusan Teknik industri FTI ITS
Publishing Year 2012
Publishing Place Surabaya
Collation 20 cm
Abstract/Notes Kata Kunci : Service ; Newspapers; Service Quality;QFD
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Pembimbing Prof.Dr.Ir. Moses L.Singgih, MSc.M.Reg.Sc.; Syarifa Hanoum, ST,MT
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