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| Title | Perancangan Tiket Online dengan Pendekatan Service Quality,dan Root Cause Analysis,untuk Meningkatkan Kualitas Pelayanan Perusahaan (studi kasus : PT. Kereta Api Indonesia) |
| Edition | |
| Call Number | 2012/II/17 |
| ISBN/ISSN | |
| Author(s) | Presdianto, Welyandi |
| Subject(s) | Root Cause Analysis Service Quality |
| Classification | 658.562 Pre p |
| Series Title | GMD | Tugas Akhir |
| Language | Indonesia |
| Publisher | Jurusan S1 Teknik Industri FTI-ITS |
| Publishing Year | 2012 |
| Publishing Place | Surabaya |
| Collation | 21 cm |
| Abstract/Notes | |
| Specific Detail Info | |
| Image |  |
| File Attachment | LOADING LIST... |
| Pembimbing | Ir. Hari Supriyanto, MSIE |
| Volume | |
| Availability | LOADING LIST... |
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