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Pengaruh Kepuasan atas Kualitas Layanan Akademik Terhadap Organization Citizenship Behavior pada Mahasiswa Jurusan Teknik Industri Institut Teknologi Sepuluh Nopember Surabaya
 
 
 
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Title Pengaruh Kepuasan atas Kualitas Layanan Akademik Terhadap Organization Citizenship Behavior pada Mahasiswa Jurusan Teknik Industri Institut Teknologi Sepuluh Nopember Surabaya
Edition
Call Number MB-2015/II/07
ISBN/ISSN
Author(s) Wendha, Ganis Ayu
Subject(s) Service Quality
organizationl citizenship behavior
Classification 658.562 Wen p
Series Title
GMD Tugas Akhir
Language Indonesia
Publisher Jurusan Manajemen Bisnis FTI ITS
Publishing Year 2015
Publishing Place Surabaya
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Pembimbing Dr.Ir. Bustanul Arifin Noer, M.Sc.
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