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Title | Analisa Perbaikan Kualitas Layanan Perpustakaan ITS dengan Pendekatan Servperf dan Lean Service |
Edition | |
Call Number | 2016/I/18 |
ISBN/ISSN | |
Author(s) | Sari, Arrifah Ratna |
Subject(s) | Lean Service Customer Satisfaction Index Relayout Planning |
Classification | 658.562 Sar a |
Series Title | GMD | Tugas Akhir |
Language | Indonesia |
Publisher | Jurusan Teknik Industri FTI-ITS |
Publishing Year | 2016 |
Publishing Place | Surabaya |
Collation | |
Abstract/Notes | |
Specific Detail Info | |
Image | |
File Attachment | LOADING LIST... |
Pembimbing | Putu Dana Karningsih, ST;M.Eng.Sc.,Ph.D |
Volume | |
Availability | LOADING LIST... |
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