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Title | Pengaruh Orientasi Pelayanan Karyawan Jasa Terhadap Kepuasan, Komitmen, dan Retensi Pelanggan di Perusahaan Logistik |
Edition | |
Call Number | MB-2016/I/03 |
ISBN/ISSN | |
Author(s) | Trisnowidjojo, Alvin |
Subject(s) | CUSTOMER SERVICE MARKETING Struktural Equation Modeling (SEM) |
Classification | 658.812 Tri p |
Series Title | GMD | Tugas Akhir |
Language | Indonesia |
Publisher | Jurusan Manajemen Bisnis FTI - ITS |
Publishing Year | 2016 |
Publishing Place | Surabaya |
Collation | |
Abstract/Notes | |
Specific Detail Info | |
Image | |
File Attachment | LOADING LIST... |
Pembimbing | Imam Baihaqi,ST,MSc;Ph.D; Berto Mulia Wibawa, S.Pi.,MM |
Volume | |
Availability | LOADING LIST... |
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