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| Title | Perbaikan Proses Pelayanan Pembelian Tiket Online Melalui Situs Resmi Maskapai Penerbangan Garuda Indonesia dengan Integrasi Electronic Service Quality (E-S-Qual) dan House of Quality (HOQ) |
| Edition | |
| Call Number | MB-2016/I/05 |
| ISBN/ISSN | |
| Author(s) | Firdayanti, Eka Novalia |
| Subject(s) | Analytical Hierarchy Process(AHP) Electronic Service Quality |
| Classification | 658.403 2 Fir p |
| Series Title | GMD | Tugas Akhir |
| Language | Indonesia |
| Publisher | Jurusan Manajemen Bisnis FTI - ITS |
| Publishing Year | 2016 |
| Publishing Place | Surabaya |
| Collation | |
| Abstract/Notes | |
| Specific Detail Info | |
| Image |  |
| File Attachment | LOADING LIST... |
| Pembimbing | Imam Baihaqi,ST,MSc;Ph.D |
| Volume | |
| Availability | LOADING LIST... |
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