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Title | Design and Management of Service Processes |
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Call Number | |
ISBN/ISSN | |
Author(s) | Ramaswamy, Rohit |
Subject(s) | CUSTOMER SERVICE MANAGEMENT |
Classification | 658.812 |
Series Title | GMD | Buku |
Language | Inggris |
Publisher | Addison Wesley |
Publishing Year | 1996 |
Publishing Place | |
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File Attachment | LOADING LIST... |
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Availability | LOADING LIST... |
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