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| Title | Service Breakthroughs : Changing the rule of the game |
| Edition | |
| Call Number | |
| ISBN/ISSN | |
| Author(s) | Hart, Christopher Heskett, James Sasser, W. Earl |
| Subject(s) | CUSTOMER SERVICE SALES MANAGEMENT |
| Classification | 658.812 |
| Series Title | GMD | Buku |
| Language | Inggris |
| Publisher | The Free Press |
| Publishing Year | 1990 |
| Publishing Place | New York |
| Collation | |
| Abstract/Notes | |
| Specific Detail Info | |
| Image |  |
| File Attachment | LOADING LIST... |
| Pembimbing | |
| Volume | |
| Availability | LOADING LIST... |
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