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Perancangan Perbaikan Proses Bisnis di PT. Interjaya Surya Megah untuk Meningkatkan Kepuasan Pelanggan dengan Menggunakan Pendekatan Streamlining dan Return on Quality (ROQ)
Pembimbing : Ir. I Ketut Gunarta, MT;Dr. Ir. Udisubakti Ciptomulyono, M. Eng.Sc.
Publish Year : 2005