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Ruang Baca Jurusan Teknik Industri | Institut Teknologi Sepuluh Nopember :: OPAC
 
 
 
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Four Days with Dr. Deming : A Strategy for Modern Methods of Management
Author(s) : Latzko, William J. - Saunders, David M.
Publish Year : 1995
Design for Six Sigma : in Technology and Product Development
Author(s) : Antis, D. (jr) - Creveling, C.M. - Slutsky, J.L.
Publish Year : 2003
Robust Engineering
Author(s) : Chowdhury, Subir - Taguchi, Genichi - Taguchi, Shin
Publish Year : 2000
Manajemen Kualitas dalam Industri Jasa
Author(s) : Gaspersz, Vincent
Publish Year : 1997
Statistical Quality Control
Author(s) : Chandra, M. Jeya
Publish Year : 2001
Delivering Quality Service : Balancing Customer Perceptions and Expectations
Author(s) : Berry, Leonard L. - Parasuranman, A. - Zeithaml, Valerie A.
Publish Year : 1990
Taguchi Methods : A Hands-On Approach
Author(s) : Peace, Glen Stuart
Publish Year : 1993

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