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Return on Quality : Measuring the Financial Impact of Your Companys Quest for Quality
Publish Year : 1994
ISO 9001:2000 Internal Audits Made Easy : Tools, Techniques and Step-by-Step Guidelines for Successful Internal Audits, 2nd.ed.
Publish Year : 2005
Six Sigma for Green Belts and Champions : Foundations, DMAIC, Tools, Cases, and Certification
Publish Year : 2005
Management Quality and Competitiveness: Lesson From the Industrial Excellence Award
Publish Year : 2008