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Ruang Baca Jurusan Teknik Industri | Institut Teknologi Sepuluh Nopember :: OPAC
 
 
 
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Product Management
Author(s) : Lehmann, Donald R - Winer, Russell S
Publish Year : 2002
Reliability-Centered Maintenance
Author(s) : Mounbray, John
Publish Year : 1997
Quality Management : Tools and Methods for Improvement
Author(s) : Gitlow, Howard - Oppenheim, Alan - Oppenheim, Rosa
Publish Year : 1995
Service Marketing : People, Technology, Strategy
Author(s) : Lovelock, Cristopher
Publish Year : 2001
Service Breakthroughs : Changing the rule of the game
Author(s) : Hart, Christopher - Heskett, James - Sasser, W. Earl
Publish Year : 1990
Production Management System : An Integrated Perspective
Author(s) : Browne, Jimmie - Harhen, Johan - Shivnan, James
Publish Year : 1996
Risk : The New Management --- Imperative in Finance
Author(s) : Gleason, James T.
Publish Year : 2001

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