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Analisis Kualitas Jasa Terhadap Penanganan Keluhan Melalui Call Center 147 dengan Pendekatan Servqual pada Pelanggan PT. Telekomunikasi Indonesia Produk Speedy di Wilayah Surabaya
Pembimbing : Naning Aranti Wessiani, ST;MM; Muhammad Saiful Hakim, SE,MM
Publish Year : 2015