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Ruang Baca Jurusan Teknik Industri | Institut Teknologi Sepuluh Nopember :: OPAC
 
 
 
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Pengaruh Experiential Marketing dan service Quality dengan customer Satisfaction dan Customer Loyalty pada Kedai Kopi Starbucks
Author(s) : Pramudita, Triyoga
Pembimbing : Nugroho Priyo Negoro,ST,SE,MT; Berto Mulia Wibawa, S.Pi,MM
Publish Year : 2015
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Analisis Loyalitas Pasien dengan Metode Structural Equation Modeling (SEM) pada Instalasi Rawat Inap Rumah Sakit Umum Haji Surabaya
Author(s) : Haqi, Levi Kharisma
Pembimbing : Naning Aranti Wessiani, ST,MM; Ir. Budi Santosa, MS.Ph.D
Publish Year : 2011
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Analisis Model dan Simulasi Loyalitas Pelanggan untuk Layanan Medical Check Up dengan Pendekatan SEM dan Sistem Dinamik (Studi Kasus ; Laboratorium Klinik Prodia Surabaya
Author(s) : Cardison Salubongga
Pembimbing : Arief Rahman, ST., M.Sc
Publish Year : 2010
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