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Ruang Baca Jurusan Teknik Industri | Institut Teknologi Sepuluh Nopember :: OPAC
 
 
 
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Managing Customer Value
Author(s) : Gale, Bradley T
Publish Year : 1994
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Managing Quality : An Integrative Approach
Author(s) : Foster, S. Thomas
Publish Year : 2001
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The Discipline of Market Leaders : Choose Your Customers, Narrow Your Focus, Dominate Your Market
Author(s) : Treacy, Michael - Wiersema, Fred
Publish Year : 1997
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Warranty Cost Analysis
Author(s) : Blischke, Wallance R. - Murthy, D.N. Prabhaker
Publish Year : 1994
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Management Quality and Competitiveness: Lesson From the Industrial Excellence Award
Author(s) : Chick, Stepehen E. - Huchzermeier, Arnd - Loch, Christoph H.
Publish Year : 2008
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