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Ruang Baca Jurusan Teknik Industri | Institut Teknologi Sepuluh Nopember :: OPAC
 
 
 
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Subject : "Return On Quality (ROQ)"
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Prediksi Market Share Berdasarkan Kepuasan Konsumen Terhadap Produk Sepeda Motor dengan Pendekatan Metode Return On Quality (ROQ) (studi kasus Sepeda Motor Merek Y)
Author(s) : Hasyim Setiawan
Pembimbing : Nani Kurniati, ST,MT;Ir. Lantip Trisunarno, MT
Publish Year : 2006
Record Detail
Analisa Kepuasan Konsumen dan Perbaikan Proses Jasa Forwarding dengan Menggunakan Metode Return On Quality dan Servqual (studi kasus pada PT.X)
Author(s) : M. Syarifudin Edy Nugroho
Pembimbing : Dr.Ir.Moses L.Singgih,M.Sc.M.Reg.Sc.
Publish Year : 2006
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