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Ruang Baca Jurusan Teknik Industri | Institut Teknologi Sepuluh Nopember :: OPAC
 
 
 
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Peningkatan Pelayanan Nasabah pada Proses Pembiayaan (Studi Kasus : PT. Bank Jatim Syariah Surabaya)
Author(s) : Desrianto Adi Prayogi
Pembimbing : Prof. Ir. Moses L. Singgih, MSc., MRegSc., Ph.D
Publish Year : 2010
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Pengukuran dan Peningkatan Produktivitas Jasa Loket Tiket Stasiun Gubeng dengan Pendekatan Multi Faktor
Author(s) : Yudasidhi, Harry Nugraha
Pembimbing : Prof.Dr.Ir. Moses L.Singgih, M.Sc.M.Reg.Sc.
Publish Year : 2011
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