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Title | Analisis Kualitas Layanan Jasa Berdasarkan Tingkat Kepuasan dan Kepentingan Konsumen Listrik Pra Bayar PT. PLN (Persero) APJ Surabaya Selatan |
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Call Number | |
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Author(s) | Felly Indah Pratiwi Putri Narita |
Subject(s) | Costomer Service Service Quality |
Classification | 2010/45 |
Series Title | GMD | Kerja Praktek |
Language | Indonesia |
Publisher | Jurusan Teknik Industri FTI-ITS |
Publishing Year | 2010 |
Publishing Place | Surabaya |
Collation | |
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File Attachment | LOADING LIST... |
Pembimbing | Ratna Sari Dewi, ST, MT |
Volume | 1 |
Availability | LOADING LIST... |
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