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Analisis Kualitas Layanan Jasa Berdasarkan Tingkat Kepuasan dan Kepentingan Konsumen Listrik Pra Bayar PT. PLN (Persero) APJ Surabaya Selatan
 
 
 
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Title Analisis Kualitas Layanan Jasa Berdasarkan Tingkat Kepuasan dan Kepentingan Konsumen Listrik Pra Bayar PT. PLN (Persero) APJ Surabaya Selatan
Edition
Call Number
ISBN/ISSN
Author(s) Felly Indah Pratiwi
Putri Narita
Subject(s) Costomer Service
Service Quality
Classification 2010/45
Series Title
GMD Kerja Praktek
Language Indonesia
Publisher Jurusan Teknik Industri FTI-ITS
Publishing Year 2010
Publishing Place Surabaya
Collation
Abstract/Notes
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Pembimbing Ratna Sari Dewi, ST, MT
Volume 1
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